These General Terms of Service (“General Terms”) are a legal agreement between you (“you,” “your”) and … and govern your use of Our services, including mobile applications, websites, software, hardware, and other products and services (collectively, the “Services”). If you are using the Services on behalf of a business, that business accepts these terms. By using any of the Services you agree to these General Terms and any policies referenced within (“Policies”), including terms that limit our liability (see Section 18) and require individual arbitration for any potential legal dispute . You also agree to any additional terms specific to Services you use (“Additional Terms”), such as those listed below, which become part of your agreement with us. You should read all of our terms carefully.
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this online store. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
We accept the following credit cards: American Express, Visa, MasterCard, and Discover. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
Enforcement of Terms and Conditions/Jurisdiction
These Terms and Conditions are governed and interpreted pursuant to the laws of the State of Massachusetts, United States of America, notwithstanding any principles of conflicts of law. If any part of these Terms and Conditions is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of remaining provisions. Any claim relating to Northgenetics.com, our Website Terms and Conditions, and the relationship between you and Northgenetics.com shall be governed by the laws of the United States and the State of Massachusetts without regard to its conflict of law provisions. You and Northgenetics.com agree to submit to the personal and exclusive jurisdiction of the courts located within the geographic area encompassed within the United States.
Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision by us. If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of our Terms and Conditions remain in full force and effect. YOU AGREE THAT REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO USE OF THE WEBSITE OR OUR TERMS AND CONDITIONS MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE OR BE FOREVER BARRED.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we’re not responsible for the operation of or content located on or through any such site.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. lumberjackseedsource.com reserves the right at any time after receipt of your order to accept or decline your order for any reason ensuring you are not charged.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Northgenetics.com signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Northgenetics.com site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us. We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Privacy on Other Web Sites
Third party purchases/orders
all orders conducted outside Northgenetics.com shall be handled by the outside party Northgenetics.com shall NOT and will not be liable for product(s) or good(s) purchased outside www.northgenetics.com
Refund Policy: Satisfaction Guaranteed
If for any reason you are unsatisfied with your purchase(s) within the first 5 days of receipt, please return any unused/unopened portion for an exchange or store credit . We reserve the right to accept or deny any returns based on product misuse, neglect, or other “Acts of God” beyond our control. If your product(s) arrive(s) damaged please contact us \with pictures and condition of mailing package
We adhere to the standard Consumer Protection guidelines as promulgated by the Attorneys General or other competent state authorities.
Please include Name and Order Number when contacting us regarding returns.
Send your exchanges/returns to:
PO BOX 2082
Lowell MA 01851
Shipping Methods: We utilize The United Postal Service (USPS) for the shipping method. USPS provides tracking information for all orders. The buyer will accept all liability for lost or damaged orders if they are not reported within 36 hours of tracking delivery confirmation.
Shipping: Shipping charges are non-refundable. Northgenetics.com reserves the right to deduct the actual cost of shipping from any returns/refunds of an item. Customer is responsible for all freight charges for returned or refused shipments and this will be added to the invoice total. All items are shipped via USPS. Items will normally be shipped within one-two business days of receipt of order. For out of stock items, you will be notified and upon request a full refund will be issued. Should you choose to not receive the refund you will be shipped according to availability of product.
Backorders: If your order contains a pre-ordered item, or a back-ordered item, the entire order will ship once all items are in stock. An additional shipping charge will apply for this instance due to multiple shipments going out at customers request.
Damage/Loss: All claims for damage/pilferage must be filed with delivering carrier. Northgenetics.com cannot file this for you. All claims for shortage/mis-shipments/mis-billing must be made within 7 days of receipt. In the event of a faulty product, the product must be returned, at which point we will ship out a replacement product or issue a full refund at your discretion
Disclaimers: Although we try to ensure accuracy, northgenetics.com cannot be responsible for typographical errors or image discrepancies on this Web Site. Links on Northgenetics.com become “broken” if and when the article linked to is moved or removed by the host on its server.
Our Store shall automatically charge and withhold the applicable sales tax for all orders to be delivered to addresses within the USA. For orders shipped to other countries , you are solely responsible for all sales taxes or other taxes.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price